you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). that won't work even though photoshop is included in that suite. eg, using a cs6 suite serial number with a photoshop cs6 installation file. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number.
Tenho o serial e caixa originais do produto e o Windows que o mesmo está instalado é o 10 1803.Ĭomo posso resolver este problema? A página da Adobe BR não oferece número de telefone e o chat está indisponível.Assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. Portanto, não tenho como visualizar informações do produto. Reinstalei o produto, que funcionou durante alguns dias, mas o problema de senha expirada voltou.Ī conta do produto não existe mais, logo, ao tentar registrar o produto é exibida mensagem que o produto só pode ser ativado uma vez. How can I solve this problem? Adobe Brazil does not have a phone number and chat is unavailable.Įstou com problemas de senha expirada no Acrobat 9 Pro. I have the serial and original product box and the Windows is 10 1803.
I've gone through the serial number locator and put in my serial number, and i get a message that the serial number is incorrect. Either that or to open another registered product from CS5. Therefore, I have no way to show product information. When attempting to open Acrobat 9 Pro now, I get a message asking me for my serial number. The adobe account product where the product has been registered no longer exists, so when I try to register the product appears a message that the product can only be activated once. I've reinstalled the worked for a few days, but the problem of expired license comes back. I have a expired license popup in Acrobat 9 Pro.
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